Legal · updated January 2026
Terms of Service
Welcome to V2RayZone. These Terms of Service govern your use of our VPN services. Please read them carefully before using our services. By using V2RayZone, you agree to comply with and be bound by these terms.
01
Acceptance of Terms
- By accessing or using V2RayZone services, you agree to be bound by these Terms of Service.
- If you do not agree to these terms, please do not use our services.
- We reserve the right to modify these terms at any time with notice to users.
02
Permitted Use
- Use our VPN for personal privacy and security purposes
- Access geo-restricted content where legally permitted
- Protect your data on public Wi-Fi networks
- Maintain your online anonymity within legal boundaries
03
Prohibited Activities
- Any illegal activities including hacking, fraud, or distribution of illegal content
- Sending spam, malware, or engaging in phishing activities
- Infringing on intellectual property rights
- Attempting to harm or disrupt our services or other users
- Reselling or sharing your account without authorization
04
Payment & Billing
- All prices are displayed in the currency shown at checkout
- Subscriptions are billed according to the selected plan duration
- Payment is required before service activation
- We accept various payment methods as displayed during checkout
05
Refund Policy
Refund Eligibility
- Refunds are only available within 48 hours of the original purchase
- No refunds will be issued after 48 hours, regardless of usage or other circumstances
Minimum Refundable Amount
- The minimum refundable amount is Rs. 100
- Payments below Rs. 100 cannot be refunded due to limitations imposed by local banking systems and payment gateways
Full Refund Condition
- If you have not used any data or services, you may qualify for a full refund, deducting applicable bank or payment gateway charges
- Bank/payment gateway charges are non-recoverable and will be deducted from your refund
Usage-Based Deductions
- For eligible refunds where the service has been partially used, a usage fee will be deducted in addition to bank charges
- The final refund amount will depend on the extent of service used within the valid period
Non-Refundable Situations
- Refund requests made after 48 hours of purchase
- Payments below Rs. 100
- Accounts that violate our terms and conditions or engage in misuse
- If the method or host used for your connection becomes inactive (e.g., host block or package tunnel method block) - such restrictions are typically imposed by your local ISP and are outside of our control
06
Service Limitations
- We do not guarantee 100% uptime but strive for high availability
- Connection speeds may vary based on server load and location
- Some websites or services may block VPN connections
- We reserve the right to terminate accounts that violate these terms
07
Disclaimer & Liability
- Our service is provided 'as is' without warranties of any kind
- We are not responsible for any damages arising from service use
- Users are responsible for their own actions while using our VPN
- We comply with applicable laws and may cooperate with legal authorities when required
By using V2RayZone, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.